General FAQ’s

  • We’re based in Alexandra, Victoria and service surrounding regions. If you’re planning an event outside this area, get in touch - we may still be able to help.

  • Yes! Our shed is located right in town, and you’re welcome to book a time to come view our hire items in person

  • We hire for weddings, birthdays, engagements, baby showers, corporate events, and backyard celebrations, or any other event you have in mind!

  • There is no minimum hire spend for pickups. For deliveries, a minimum spend applies depending on your location — get in touch with us for a personalised quote.

Booking & Payment FAQ’s

  • You can browse our hire collection on the website and use the “Add to Quote” feature to select the items you’re interested in. Once you’ve finished, submit your quote request and we’ll be in touch to confirm availability and provide a final quote.

  • We recommend booking as early as possible, especially for peak seasons (spring/summer weddings and holidays). Some popular items may book out months in advance.

  • Yes, a non refundable 30% deposit is required to secure your booking. The remaining balance is due 14 days before your event.

  • We accept payment via bank transfer only. All payment details will be provided on your invoice.

Delivery and Collection FAQ’s

  • Yes — we offer delivery, and pickup for all our items. Delivery fees are based on distance and size of the hire.

  • For some smaller items, yes -pickup is available from our shed by appointment. Larger or more fragile pieces require delivery by our team.

  • We’ll coordinate drop-off and pickup times based on your event schedule. We always aim to deliver the day before and collect the day after where possible.